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Ben Jones is an experienced Site Reliability Engineer currently working at Haven and serving as Principal SRE/DevOps Engineer at LETTERFEST LTD. With a strong background in system reliability, security, and automation, Ben has designed architectures for critical products, built reusable Terraform modules for AWS, and implemented CI/CD pipelines using GitHub Actions. Previous roles include Principal Site Reliability Engineer at OVO, where Ben championed SRE practices, managed cloud budgets, and developed monitoring and incident response processes. Additional experience includes freelance work as a truck driver and technician in the live events industry, as well as various engineering internships and software development positions, underscoring a diverse skill set in engineering and technology. Ben holds a Master of Engineering in Aerospace Engineering from the University of Bath.