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Charlotte Boyd has a diverse work experience in the energy industry. Charlotte began their career in 2000 as an Accounts Payable Manager at Orion Power MidWest, and then moved on to become an Accountant at Orion Power Holding, Inc. In 2002, they joined Reliant Energy as a Settlement Analyst before transitioning to Calpine in 2004 as a Settlements Manager. From 2007 to 2011, Charlotte worked as a Settlements Manager at US Power Generating Company. Most recently, Charlotte held positions at ENGIE Resources, starting as a Billing Resolutions Manager in 2011 and eventually becoming the Director of Revenue Assurance in 2016.

Charlotte Boyd attended Slippery Rock University of Pennsylvania in 1990, where they studied biology. Charlotte then went on to enroll in Point Park University from 1996 to 1998, where they earned a bachelor's degree in business.