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Jean Toomey has extensive work experience in various roles related to customer operations, systems development, and IT management. They started their career at Stryker in 2004 as an IT Systems Engineer. In 2007, they joined enet (Open Access Networks) and worked there until the present. At enet, they progressed through various positions including IT Manager, Operations & Systems Manager, Systems Development Manager, Head of Systems Development & Process Improvement, Head of Customer Operations, and most recently, Director of Customer Operations.

Jean Toomey completed a Master of Business Administration (MBA) from Edinburgh Business School from 2008 to 2011. Prior to that, they obtained a Bachelor of Science (B.Sc.) in Information Technology & Telecommunications from the University of Limerick, which they completed between 2000 and 2004. In addition, Jean holds a Lean Six Sigma - Green Belt certification, although the details of where and when it was obtained are not provided.