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Grace Wood Harman is a Senior Technical Writer at EnergyHub, specializing in creating user-friendly documentation to enhance product adoption. Prior experience includes serving as Head of Technical Content at iDocket, where Grace reviewed and edited technical documentation, and worked closely with the SaaS Product Owner to align product design with client requirements. Additional roles include Senior Technical Writer at iDocket and Technical Writer at LifeCare, where Grace produced diverse client deliverables and reports. Grace's background also features a role as Contract Technical Writer at DefinedCrowd Corp., as well as teaching English and seminar instruction roles. Educational achievements include a Ph.D. in Linguistics and a Master's in Sociolinguistics from the University of York, alongside a Bachelor's in Linguistics from Gordon College and a certificate in Russian Area Studies.