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Fahmida Islam is a seasoned professional with extensive experience in training and administration, currently serving as a Senior Training Officer at the Energy Institute since November 2019, where responsibilities have included training course coordination and marketing. Prior roles include Training Advisor at Pitman Training London, where support was provided to learners during their courses, and Office Administrator at Love & Tate Ltd, managing guest reception and communication. Fahmida's earlier experience includes positions as a Sales Assistant at Zara Ltd and Boots Retail, where interpersonal skills were utilized to enhance customer interactions, as well as General Administrator at Kaymax, with a focus on customer service and property bookings. Fahmida holds a BTEC National Diploma in Business from UCL and has received training from The Prince's Trust and Tower Hamlets College.