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Vinicius Allil currently serves as the Head of Customer Care at Enel Group since June 2021. Prior to this role, Vinicius worked at Anheuser-Busch InBev as a Global Program Manager & Agile Lead and Global Product Manager from March 2019 to May 2021. Experience includes a position as a Professional Services Consultant at SugarCRM from October 2015 to December 2018, and CRM Project Leader at Investflex earlier in 2015. Additional roles span various organizations, including as CRM/BI - Product Owner at Abril, CRM PMO at Saraiva, System Analyst at Indra, DBA at Tradaq, and Infrastructure Specialist at iNOVE Tecnologia em Redes. Vinicius's career began at Tradaq as a DBA Junior. Educational qualifications include a Bachelor's degree in Information Technology from Faculdades Integradas Rio Branco, obtained between 2007 and 2011, along with foundational education at Colégio Rio Branco from 2002 to 2005.