萝莉乱伦

Alejandro Delgado, MBA has several years of experience in various roles related to billing, collection, and customer care. Alejandro most recently worked as the Head of Performance & Channels Support at Enel Chile, where they were responsible for optimizing service processes and improving customer satisfaction. Prior to that, Alejandro worked as a Country Billing Manager at SGS, where they implemented global billing policies and led financial management. Alejandro also served as the Head of Billing and Collection at Falabella, overseeing billing processes and ensuring compliance with tax regulations. Additionally, Alejandro has experience in supervisor roles at Emel + Conafe and CGE Distribuci贸n, where they managed billing data, supervised the business department, and controlled budget and commercial management. Alejandro also has teaching experience at the Universidad Autonoma de Chile. Alejandro's expertise lies in customer care, billing, collection, and financial management.

Alejandro Delgado, MBA, obtained a Master of Business Administration (MBA) degree from Pontificia Universidad Cat贸lica de Chile in 2018. Prior to that, they earned a degree in Ingeniero Civil Industrial with a mention in gesti贸n from Universidad del B铆o B铆o in 2007 and a degree in Ingeniero de Ejec El茅ctrico from the same university in 2003. In addition, Alejandro has obtained several certifications from LinkedIn, including "Fundamentos de la planificaci贸n estrat茅gica," "El lenguaje de la influencia: C贸mo conectar y liberar el potencial de las conversaciones," "Gesti贸n de cuentas clave," "Habilidades de coaching para l铆deres y gerentes," "C贸mo cultivar una mentalidad de crecimiento," "C贸mo dirigir a dirigentes con experiencia," "Cuarta revoluci贸n industrial: Gesti贸n de proyectos," "Design Thinking: Facilitaci贸n de procesos de trabajo," "C贸mo tener conversaciones dif铆ciles," "C贸mo trabajar con clientes enfadados," "Habilidades laborales: Cadena de suministro y operaciones," and "Pensamiento estrat茅gico." Alejandro also obtained the certification of "Instalador El茅ctrico Clase A" from SEC. SUPERINTENDENCIA DE ELECTRICIDAD Y COMBUSTIBLES in 2004, and "Hidr贸geno verde: 驴El energ茅tico del futuro?" from Continua Soluciones in 2021.