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James Mindo Kim is an experienced professional currently serving as the Customer Hub Team Lead at Endeavour Group since April 2024. Prior to this role, James held the position of Operations Team Leader at Menulog from July 2021 to April 2024. Additional experience includes working as a Service Desk Analyst at Encompass Corporation, contributing to enterprise solutions at Bloomberg LP, and serving as a Customer Support Executive at Thomson Reuters Australia. James began the career at National Australia Bank as a Teller and later was a Supervisor at International SOS. Educational qualifications include a Bachelor of Education in Secondary Education and Teaching from the University of Sydney and a Bachelor of Technology from Western Sydney University.