Damien Wilson

Technology Help Desk Team Lead at Endeavour Group

Damien Wilson possesses extensive experience in leadership and technical support across various industries. Currently serving as the Technology Help Desk Team Lead at Endeavour Drinks Group since September 2017, Damien oversees the Service Desk, providing technical assistance for software, hardware, and telephony needs across several brands. Prior to this role, Damien excelled as Sales Manager at Langton's Winery Direct, managing a large team of Winery Representatives and driving sales strategies for numerous wineries in Australia and New Zealand. Previous positions include Customer Relations Manager at Virgin Mobile Australia, where Damien led a team of Customer Relations Executives and managed complex customer complaints. Earlier experiences also encompass a Team Manager role at TeleTech, focusing on training and managing technical support recruits, along with a brief tenure at Carlson Marketing. Damien's career reflects strong capabilities in team leadership, technical support, and customer relations.

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