John Powell is a Systems Engineer at Encore Technologies with a specialization in Apple products and services, boasting over 15 years of customer service experience. Prior roles include Systems Manager at The Ohio State University, where responsibilities included systems administration and desktop support, and serving as a JAMF Pro Administrator for Macs and iOS devices. John has also worked as a Systems Specialist A&P - Support Technician for the Fisher College of Business, providing exceptional end-user support, and as a Genius at Apple Inc., where diagnosis and repair of Apple devices were primary tasks. Earlier experience includes serving as a Library Services Assistant II at the Public Library of Cincinnati, providing technical training and support to a diverse patron base.
Location
Columbus, United States
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