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Raghu Pokala began their career in 1993 as a Territory Manager for Real Value India. In 1995, they joined Encore India as both CEO and Director of Business Development. In 2010, they became the CEO of eDesk Inc., a Los Angeles-based company that provides businesses in the financial services domain with qualified US and India-based Virtual Assistants. As CEO of eDesk, Pokala takes a hands-on approach to Client Support with a "Customer First" approach.

Raghu Pokala received their MBA from Andhra University in 1992, with a focus in Marketing & Communications. Raghu then attended the UCLA Anderson School of Management, where they obtained their Master of Business Administration in 2008. Prior to that, they attended Kendriya Vidyalaya from 1976 to 1982.