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Erika Colson is an accomplished professional with extensive experience in Dynamics 365 Customer Engagement and IT services. Currently serving as a Senior Solutions Specialist at Encore Business Solutions since February 2021, Erika previously operated as a Dynamics 365 CE Consultant while running a sole proprietorship. Erika has a solid background that includes roles such as Strategic Programs Manager and Senior CRM Consultant at Fine Solutions, where responsibilities encompassed full-cycle implementation of solutions. Erika co-founded Autonomix, Inc., functioning as CEO and Technology Consultant, and was instrumental in driving company growth prior to its acquisition. Erika's career began in sales and marketing, with significant contributions at Boxlight Corporation and various software companies. Erika holds an MBA in Marketing and International Business and a BA in Liberal Arts with a German major from Willamette University.