Mical Boness has a diverse work experience spanning various roles and responsibilities. They started working at Encoda, LLC in 2021 as a Client Success Manager, where they focus on promoting strong customer relationships, providing support to key accounts, and implementing strategies to retain clients and uncover new opportunities.
Prior to that, from 2011 to 2021, they worked at West Texas Medical Associates in multiple roles. As a Claims Management, Credentialing, & Facilities Manager, they successfully reduced claim denials and improved cash flow. They also designed and implemented an incentive program resulting in the clinic's best collection year on record. Additionally, in their role as a Clinic Operations Manager, Marketing Director, and Credentialing Coordinator, they supervised physician office staff and played a crucial role in implementing and attesting Meaningful Use and PQRS, generating additional income for the clinic.
Before joining West Texas Medical Associates, they worked at San Angelo Ambulatory Surgery Center from 2007 to 2009 as a Business Office Manager, where they directed daily operations, maintained the business office budget, and facilitated a successful transition to new claims processing software. Prior to that, they worked at West Texas Medical Associates as a Patient Accounts Manager, where they increased patient collections and streamlined the benefits and precertification process.
Mical Boness attended Angelo State University from 2004 to 2007 and received a Bachelor of Arts (B.A.) degree. The field of study during this period is not specified. Additionally, Mical Boness obtained the certification of Certified Medical Practice Executive from the Medical Group Management Association (MGMA) in the year 2013, although the month of attainment is not provided.
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