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Stacey D Smith is an experienced operations and sales professional with a diverse background in insurance, benefits, and client services. Currently serving as Operations Manager at Empyrean since June 2023, Stacey previously held the role of Health Benefits and Life Insurance Independent Sales Consultant at Beyond Beauty Insurance, where an impressive 88% lead conversion rate was achieved. Previous positions include Client Services Manager at Empyrean Benefit Solutions and Senior Loan Account Manager/Loan Processor at Visio Lending, where effective use of salesforce data enhanced client retention and sales processes. Notable roles include Strategic Wellness Account Manager at Baylor College of Medicine, where Stacey successfully implemented wellness programs and increased employee engagement, and as Employee Benefits Account Manager at BenefitMall, driving customer success through strategic audits. Earlier experience at Kaiser Permanente involved securing significant accounts and enhancing marketing strategies. Academic credentials include education from Menlo College and Louisiana State University.