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The Technology and Operations team at Employsure is responsible for ensuring the seamless integration of technology with operational processes to enhance service delivery. This team leads the agile development of tools and platforms that support the provision of timely and accurate workplace relations advice, facilitates the continuous improvement of internal systems, and oversees IT management to ensure robust infrastructure. By streamlining operations and leveraging technology, they empower Employsure’s specialists to provide effective support and resources to clients, ultimately fostering workplace confidence.