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Tiann D'souza currently serves as a Customer Service Executive at ESL since October 2023. Prior to this role, Tiann worked as a Deputy Manager at GMoney Loans from March 2021 to October 2023 and held the position of Pre-Sales Intern at Pitch Fintech from June 2020 to March 2021, where responsibilities included sourcing sales leads, managing queries, and converting new clients for Fintech companies across Singapore, Australia, and Hong Kong. Core skills include sales, client engagement, negotiating, problem-solving, training, market analysis, communication, and remote teamwork. Tiann holds a Bachelor of Arts degree in Ancient Indian Culture and Archaeology from St. Xavier's College.