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Ehsan U. is an experienced professional in the field of information technology and engineering, currently serving as an Information Technology Technical Support specialist at Emirates Park Zoo and Resort since November 2015, overseeing server administration and monitoring various ERP systems for resort operations. Prior experience includes a role as an Associate Engineer at IKAN Engineering Services, where Ehsan utilized equipment and tools for the design and maintenance of electrical systems while managing vendor relations. Ehsan also gained valuable customer service experience as a Front Office Manager at GILGIT GATEWAY HOTEL, where responsibilities included staff management and ensuring a positive guest experience. Ehsan holds an Associate’s Degree in Electrical, Electronics, and Communications Engineering from Karakurram Polytechnic Institute, completed in 2012.