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Luis Duque possesses extensive experience in customer service and underwriting management, currently serving as Customer Service Manager at Embark MGA since March 2021. Concurrently, Luis holds the role of Underwriting Customer Service Supervisor at AssuranceAmerica, a position held since October 2017. Additionally, experience includes serving as Assistant Underwriting Manager at Accc Insurance Company since June 2013 and previously as Customer Service Supervisor at Access Insurance Company from October 2006 to October 2012.