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Edwige Riou is a seasoned professional with extensive experience in client success and account management across various industries, including marketing technology and wine and spirits. Currently serving as a Senior Client Success Manager at Emarsys, Edwige has previously held key roles at KnowBe4 and Epsilon, generating significant revenue from long-term client relationships. Notable positions also include Senior Global Account Manager at Epsilon, Campaign and Content Executive at ProProcure Limited, and Marketing Portfolio Manager at Franklin Wine and Spirits. Edwige's educational qualifications include a Master of Science in Brand Management from NEOMA Business School, an IDM Award in Data Management and Analysis, and various certifications in digital marketing from Stanford University, among others.