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Eleni Sokali is an experienced customer excellence and care professional currently serving as Customer Excellence Manager at Elvida Foods since December 2024. Previously, Eleni held multiple roles at Skroutz, including Customer Care Supervisor, Partners Support Lead, and Sales Account Manager, where responsibilities included managing team performance, developing policies, training personnel, and enhancing customer satisfaction through process improvements. Eleni's career began as an Executive Administrative Assistant at NP Labs, followed by positions in business administration and customer service, showcasing a diverse skill set in customer relations and operations management. Eleni holds a Bachelor's degree in Chemistry from Ethnikon kai Kapodistriakon Panepistimion Athinon.