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Kyle Meier

Electronics Service Technician III / Lead

Kyle Meier has a diverse work experience in the electronics industry. Kyle started their career at Bemidji State University, where they served as a Professor's Aid and Lab Instructor, teaching electronics basics and providing hands-on training. Kyle then worked at RadioShack, Verizon Wireless, and Frank's TV as a Consumer Electronics Sales Representative, where they excelled in customer service and sales, specializing in mobile devices.

Kyle then joined Digi-Key Electronics, where they held multiple roles. As an Inbound Sales Representative, they managed orders and quotes, maintained customer records, and analyzed a direct mail database. Kyle later transitioned to the Applications Engineering Technician position, providing technical assistance to engineers and customers. In their role as a Technical Content Developer, Kyle created assembly and documentation projects and educational electronics videos for Digi-Key's YouTube series.

Currently, Kyle is working at Elo Touch Solutions. Kyle started as an Electronics Service Technician II, specializing in PC diagnostics and documenting testing and repair processes. Kyle then progressed to the role of Electronics Service Technician III / Lead, where they handle service escalations, advanced diagnostics, and repair. Kyle also contributes to the development and improvement of service procedures and workflows, and communicates with various departments regarding quality issues.

Overall, Kyle Meier's work experience demonstrates their expertise in electronics maintenance, customer service, technical content creation, and service management.

Kyle Meier earned their Associate's Degree in Electronics Technology- Automated Systems from Northland Community and Technical College, where they studied from 2014 to 2016. Prior to that, they pursued a Bachelor of Business Administration (B.B.A.) in Business Administration and Management at Bemidji State University from 2008 to 2013. In addition to their formal education, Kyle also holds a certification as a Microsoft Certified Application Specialist in Microsoft Excel, although further details regarding the institution and specific date of obtaining the certification are not provided.

Location

Knoxville, United States

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