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Diala Shahatit currently serves as a Customer Success Manager at Elevatus since November 2022, bringing valuable experience from previous positions at Capital Bank of Jordan, where Diala held roles as Assistant Relationship Manager, Customer Relationship Officer, and Bank Teller from June 2018 to October 2022. Diala's educational background includes a degree from the University of Jordan, completed in 2018, and an additional study period at Université Lumière Lyon 2 in 2017-2018. Earlier education was completed at Lady of Nazareth College, culminating in a High School Diploma with a focus on Information Technology.