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Rachel Young has extensive experience in program management and support roles, specifically within the energy efficiency and home health support sector. Rachel has managed teams, conducted performance reviews, reviewed marketing materials, and ensured quality participant experience through QAQC reports. Rachel has also managed a financial aid program for struggling nonprofits and provided customer support across various programs. With a Bachelor's Degree in East Asian Studies from Oberlin College, Rachel's expertise and dedication to effective program management make their a valuable asset to any organization.