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Ayaskant Pattnaik is an experienced engineer lead with a background in Genesys development and deployment. With a Bachelor's Degree in Information Technology from Kalinga Institute of Industrial Technology, Ayaskant has worked at companies such as Elevance Health, Anthem, Inc., Cognizant, BB&T, Toyota Financial Services, and Tata Consultancy Services. Throughout their career, Ayaskant has demonstrated expertise in analyzing, developing, and testing Genesys Routing and IVR applications to improve customer experience and meet business requirements.