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Madeléne Jakobsson's work experience begins in 2008 when they worked as a Customer Service Representative & Chat Host at Kindred Group plc. From 2010 to 2014, they worked at Match as a Customer Service Representative & Content Moderator. In 2014, they joined BlingCity Casino as a Customer Support Manager and later moved to Hero Gaming, where they held various roles including Customer Support Representative and Payments Specialist, Acting Customer Support Manager, and Technical Recruiter, HR Assistant & Office Manager. In 2018, Madeléne worked at ComOn Network Aps as the Head Of Customer Relations & HR Manager, before joining BIMobject as the Technical Internal Superuser / Head of Support. Madeléne'smost recent role is with Eletive, where they are currently serving as a Customer Success Manager.

Madeléne Jakobsson completed their Gymnasieexamen degree in Turism och reseverksamhet from GUC, where they studied from 2005 to 2008.