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Ann Jeddy M. has a wealth of work experience, beginning in 2002 as a Customer Service Representative at RMH Teleservices Inc. In 2007, they moved to Standard Chartered Bank as a Relationship Manager for SME Banking. In 2012, Ann Jeddy M. became Service Delivery Manager at KenCall EPZ LTD, where they hosted and led a successful political party's tallying centre. In 2013, they were appointed Call Centre Operations Manager at M-KOPA Solar, where they put in place processes and mapped out strategies for an in-house call centre. In 2014, they moved to d.light as a Customer Service Manager, where they scaled the customer service/Telesales department to a new market in Kampala, Uganda. In 2017, Ann Jeddy M. became Customer Service Manager at Azuri Technologies, where they oversaw the implementation of strategies and processes to deliver excellence to customers. In 2019, they began working at Tulaa Technologies as a Call Centre Manager and at The Nairobi Primary School as a Board Member and Deputy Chairperson. In 2020, Ann Jeddy M. was appointed Corporate Relations Manager at Penda Health, where they were responsible for content writing, webinars, and growth and retention of corporate partners and insurance companies. Finally, in 2021, they became Account Manager at Elephant Healthcare, where they pioneered the first data driven account management department and was the face of Elephant Healthcare Kenya in marketing materials.

Ann Jeddy M. has a Bachelor's Degree in Leadership and Management from St. Paul's University and a Diploma in Public Relations from the same institution. Ann Jeddy also attended Limuru Girls School.