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Colm Kavanagh is a seasoned professional with extensive experience in service delivery and operations management, currently serving as the Direct Debit & Payments Team Leader at ESB since August 2023. Prior to this role, Colm held various positions at Accenture, including Senior Team Lead for Business Integrity, where responsibilities encompassed leading product incubation teams, managing client relationships, and executing training programs. Colm's previous experience includes roles at Johnson & Johnson Vision EMEA, where responsibilities spanned revenue planning, contract administration, and e-Commerce project leadership, as well as customer support roles at Abbott and Carphone Warehouse. Colm's educational background includes training as a Personal Trainer and Lifeguard from Coláiste Ide Finglas.