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Lucy Factor is an accomplished professional with over 8 years of diverse experience in real estate and customer relationship management. Currently serving as a Relationship Manager at Electric since April 2024, Lucy previously held roles such as Account Manager at Sierra Pacific Group, where foundational processes for the account management role were established, and Renewals Manager at Envoy, managing significant account renewals valued at $2.4M annual recurring revenue. Lucy's expertise spans commercial and residential real estate, including significant contributions at Pax8 as Channel Account Manager 6, where oversight of multiple partners and a dedicated disaster recovery team occurred. Lucy's educational background includes a Bachelor of Science degree in Sociology from the University of Colorado Boulder.