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Heather Brooks has a solid work experience in the field of software engineering and quality assurance. Heather worked at Election Systems & Software from 1996 to present, initially starting as a Support role at BuildSoft in 1996. Heather then joined Election Systems & Software in 2000 as a QA Analyst and steadily progressed in their career. Heather held various positions including Software QA Manager from 2012 to 2021, Director of Quality Assurance from 2015 to 2021, and Manager of Software Engineering and Quality Assurance from 2021 to 2023. Currently, they are serving as the Director of Software Engineering at Election Systems & Software.

Heather Brooks attended East Carolina University from 1992 to 1995 and North Carolina State University from 1991 to 1993. Heather also studied at the East Carolina University - College of Business, although the specific duration is not provided.