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Delphine Hammel-Alaoui currently holds the position of Collaboratrice Ressources Humaines at Eldora SA since September 2019, following a managerial role at Lausanne Palace from April 2009 to April 2017, where exceptional customer service and sales floor management were prioritized. Delphine achieved financial objectives by effectively monitoring budgets and analyzing variances to enhance sales, merchandising, and operations. Educational qualifications include a Bachelor's degree in International Hospitality Management from EHL, obtained between 2004 and 2008, and a Diploma of Advanced Studies in Project Management from the University of Geneva, completed in 2018.