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Don is a founding partner and Advisor to Milestone. In this role, he focuses on support of clinical operations of the retirement communities under management, working closely with the clinical teams in the training and deployment of clinical systems and services. Prior to his current role in Milestone, Don was Chief of Clinical Support Services for Milestone providing day-to-day support and assistance to regional and community clinical teams.

Before joining Milestone Don was Vice President of Marketing and Clinical Affairs of LifeStyles, which operated 16 senior communities with services including independent living, assisted living, and dementia care totaling 1600 units and 700 employees. In addition to overseeing the global marketing and clinical activities of the company, he was active at the building level working closely with the Executive Directors and their teams in training and developing staff in programs aimed at delivering quality care in promoting resident and family satisfaction and ensuring high occupancy.

Prior to coming to LifeStyles in 2000, Don had been in the healthcare industry since 1975, most recently as Vice President of Support Services in a facility nationally recognized for its innovation in service delivery and employee training and retention. His experience covers a vast range of disciplines having performed in the management of senior housing communities, acute care hospitals, physician office practices, medical office buildings, physician recruitment, and training and development of care and support staff in both senior and acute care settings.

In addition to his marketing and management experience, Don’s passion is the training and development of employees to consistently deliver exceptional customer service.