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Larissa Roberta Silva Campos currently serves as an Analista de Projetos JR I and previously held the role of Analista de Suporte JR at Elaw Tecnologia S.A. since August 2023. Prior to this, Larissa worked at JBQ.Global from March 2022 to March 2023 as an Analista de Suporte / NOC, where responsibilities included N1 and N2 support, prioritizing service requests, conducting daily and weekly client meetings, and proactive monitoring using Azure Microsoft. Earlier experience at Rk Solutions Automacao Comercial as an Analista de Suporte Técnico Jr involved software maintenance for commercial automation systems and customer support. Education includes ongoing studies in Defesa Cibernética at Impacta Tecnologia and a Curso Superior de Tecnologia in Gestão em TI from Universidade Paulista.