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Pedro Costa e Silva has extensive experience in management and operations within the retail sector, currently serving as Controller Manager at El Corte Inglés Portugal since October 2005. In this role, Pedro also holds the position of National Q-Commerce Manager, overseeing the negotiation, implementation, and optimization of Q-Commerce nationally. Previously, Pedro worked as an Administrative Manager, focusing on management control, supplier accounting, stock control, and commercial decision support. Prior to joining El Corte Inglés, Pedro was an inbound call center operator for Vodafone at RHmais from March 2001 to October 2005. Pedro's educational background includes participation in the Digital Academy Program at Nova School of Business and Economics, as well as programs at Atlântico Business School and AESE Business School, highlighting a commitment to continuous professional development in management and leadership.