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Phil F. is a Senior Communications Engineer at eHealth, Inc. since July 2020, specializing in Nice systems integration, automation solutions, and connectivity issue alerts. Prior experience includes serving as a Voice Engineer at 1-800 CONTACTS and a System Consultant focused on programming and analysis at Verizon Wireless. Phil F. holds a Master of Science in Information Technology Business Intelligence and a Bachelor of Science in Information Technology Project Management, both from Kaplan University. Extensive training in NICE technologies and systems further enhances expertise in this field.