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Kunal Kundra is a seasoned Technical Business Analyst currently employed at the eHealth Centre of Excellence since December 2021, where responsibilities include facilitating workshops with external stakeholders to improve workflows and recommend automation solutions. Prior experience includes serving as a Business Analyst at TIP Canada, leading cross-functional teams and documenting project requirements, and working at KPMG Canada as a Business Analyst QA, focusing on process evaluation and user acceptance testing within an Agile framework. Earlier roles encompass a position as a Business Analyst at TQS Logistics and as a Software Test Engineer at QA InfoTech, where analytical skills and process improvement strategies were developed. Kunal Kundra holds a Post Graduate degree in IT Business Analysis from Conestoga College and a Bachelor of Technology in Information Technology from Doaba Institute of Engineering & Technology.