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Tom Jackson has held various roles in the sales and customer success fields since 2007. Tom began their career at AmeriCom Voice & Data as an Outside Sales Representative in 2007. In 2008, they moved to Citysearch- InterActiveCorp (IAC) as an Account Executive. In 2010, they joined Inflexxion - Healthcare Software as a Sales Team Manager and Account Executive. Finally, in 2014, they began working at eHana as VP of Sales & Customer Success, Director of Sales, and Sales Executive.

Tom Jackson attended Bridgewater State University from 2002 to 2006, where they earned a Bachelor of Science in Business Management.