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Rishi Pawaskar is an experienced Business System Analyst at eGain Corporation since January 2019, with a focus on UiPath automation and a proven track record in end-to-end RPA implementation. Rishi has demonstrated expertise in identifying and automating processes by designing and optimizing workflows to meet specific requirements. Prior to this role, Rishi served as an Associate in Marketing Operations at eGain Corporation, where contributions included identifying automation opportunities. Previous experience includes positions as a Marketing Research Analyst at SoftNice, where responsibilities involved research analysis and database reporting, and as a Marketing Analyst at eGain Corporation, focusing on lead generation and CRM database management. Rishi began a professional career as an Internship Trainee at Mascon Computer Services (P) Ltd, gaining knowledge in .NET technologies and RDBMS.