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Usha Maddala has a work experience spanning several years. Most recently, in 2023, they worked as an IT Client Onboarding Associate at .efficiently. Prior to that, from 2022 to 2023, they held the position of Senior Technical Support Officer at Mphasis, where they were responsible for installing and configuring software and hardware, managing network servers, and ensuring the security and efficiency of the IT infrastructure. Usha started their career at Infosys in 2015 as a System Administrator, where they were involved in tasks such as installing, maintaining, implementing, and configuring desktops, laptops, LAN, and other network devices. Usha also managed and monitored system performance and responded to and resolved help desk requests. Their role at Infosys lasted until 2017.

From 2012 to 2015, Usha Maddala attended Bhavans College. However, no information is available concerning their degree or field of study during their time at the college.