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Kimberly Armstead is an accomplished Inside Sales Account Manager with extensive experience in customer relationship management and sales across various industries. Currently employed at EFC International since November 2018, Kimberly specializes in specialty engineered fasteners and components, effectively communicating and negotiating customer proposals using ERP (SAP). Previously, Kimberly served as a Sr. Order Management Specialist at Refinitiv, ensuring premium service for government clients, and demonstrated skills in operational improvement and client relationship development. Earlier roles include positions at Enterprise Rent-A-Car, NVISION, North American Corporation, and Corporate Express Promotional Marketing, where Kimberly excelled in program management, strategic supply chain solutions, and marketing coordination. Kimberly holds a degree in Business Administration from Fontbonne University.