Advisory and Support Roles
About
The Advisory and Support Roles team at edX is dedicated to enhancing the learner experience by providing expert guidance and responsive support. This team comprises a range of advisors and instructional leaders who assist learners in navigating courses and ensuring successful outcomes. They collaborate with the Customer Success Manager and other support staff to address learner needs, optimize instructional methodologies, and manage intellectual property, fostering a supportive and engaging online learning environment.