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The Customer Support and Engagement team at Education Support is dedicated to fostering strong relationships with educators and institutions by providing essential resources and support. This team manages the 24/7 helpline, develops engaging digital content, and implements communication strategies to raise awareness about mental health resources available to teaching staff. Through proactive outreach and stakeholder engagement, they work to ensure that the needs of education professionals are met while promoting the charity's mission of improving wellbeing in the education sector.