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Adam Wood has extensive work experience in various customer service and management roles. Adam started their career at Moore Protection as an Operations Manager from August 2016 to December 2019. Adam then worked at CommInsure as a Case Manager from April 2020 to August 2020. Adam joined APM as an Employment Consultant in August 2020 and worked until April 2021. Adam later joined Shorty's Liquor as a Customer Service Executive from April 2021 to September 2022. Currently, Adam is working at Edstart as a Customer Success Associate starting from September 2022.

Adam Wood has a Bachelor of Arts degree in English & Communications from Ashford University, which they completed between 2014 and 2016. Prior to that, they pursued a Bachelor of Arts degree in Broadcast Journalism at Midland University from 2012 to 2014.