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Sourabh Gupta is a customer service professional with extensive experience in various roles, currently serving as a Customer Service Representative at eDrafter.in since June 2023. Previously, Sourabh worked with Ebullient Services and Teleperformance, handling customer service tasks for platforms like Cashify and Flipkart. Additional positions include customer relations and business development roles at LoyaltyFox, Sutraa Creations, Xpress Minds, and BOOK MY TOUR NOW, as well as an account analyst position at Isgec Heavy Engineering Ltd. Sourabh holds a Post Graduation Diploma in International Business from Symbiosis Centre for Distance Learning, a Master's in Digital Marketing from the Delhi School of Internet Marketing, and a Bachelor of Business Administration in International Business from Amity University. Educational background includes completion of high school with a focus on science from National Victor Public School in Delhi.