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Heather Giovanini's work experience includes various roles at different organizations. Heather worked at Edmentum from 2012 to the present, starting as an Implementation Specialist and later becoming an Account Representative and Account Representative Lead. In these roles, they assisted K-12 school districts in multiple states and mentored colleagues. In addition, Heather worked as a Minister starting in 2020. Heather also served as an Adjunct Instructor in Public Speaking at Lawyer's Assistant School of Dallas in 2015 and as an Adjunct Instructor at Texas Woman's University from 2008 to 2012. Furthermore, they worked as a shift lead at Starbucks in 2011, a Customer Service Representative/Administrative Assistant at Butler Animal Health Supply in 2008, a Teaching Assistant at the University of North Texas from 2005 to 2007, and a Barista/Manager at Kharma Cafe from 2002 to 2006.

Heather Giovanini obtained a Bachelor's degree in Communication Studies from the University of North Texas between 1999 and 2004. Heather later pursued a Master's degree in Communication Studies from the same university from 2005 to 2008.