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Kaess Lee has a diverse work experience in various roles and industries. In 2011, they worked as an Events Executive at Trilogy Events Pte Ltd. From 2012 to 2015, they were a Customer Service Agent at Aerolog Express Pte Ltd. Then, they joined Arcc Holdings in 2015 and held multiple roles, including Community Executive, Senior Community Executive, and Assistant Customer Service Manager. In 2018, Kaess became an Operations Supervisor at EtonHouse International Education Group. Their most recent position is the Customer Service and Operations Manager at Edit Suits Co., which they started in March 2020.

Kaess Lee began their education journey in 2003 at Ngee Ann Secondary, where they completed their O Levels in an undisclosed field of study. Following this, they pursued a diploma in Hospitality and Tourism from Temasek Polytechnic, graduating in 2011.

In terms of additional certifications, Kaess Lee obtained the "IBM SkillsFuture for Digital Workplace V3" certification from IBM in December 2018. Kaess also received a certificate in copywriting from Orita Sinclair School of Design & Music in the same year. Furthermore, in August 2019, Kaess Lee completed a Standard First Aid, CPR, and AED course provided by MHI Training Master.

Most recently, in September 2020, Kaess Lee obtained a certification in Digital Marketing (E-commerce Campaign Management) from ICDL Asia. Additionally, they hold an EF SET English Certificate with a score of 76/100, indicating a C2 Proficient level of English proficiency, although the date of obtaining this certificate remains unspecified.