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Greg Dawson is a seasoned professional in airport operations with extensive experience in roles that prioritize passenger services and safety. Currently serving as Senior Operations Manager for Terminal and Passenger Services at Edinburgh Airport since November 2017, Greg focuses on delivering exceptional service while ensuring a secure environment. Previous roles include Customer Operations Manager and Airport Operations Manager at Edinburgh Airport, where Greg improved operational efficiency and compliance with service-level agreements. Prior to that, Greg held the position of Station Manager at OmniServ Ltd., overseeing a large team, and served as Station Controller for Flybe, enhancing performance and logistics management. Early career experience includes various supervisory roles at Servisair, contributing to a strong foundational understanding of airport operations. Greg graduated with a Bachelor of Arts in Geography from the University of Strathclyde in 2009.