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Christopher Malo is an experienced IT professional with a strong background in technical support and system administration. Currently serving as Lead Linux Technician at Edgewater Federal Solutions, Inc. since July 2021, Christopher provides second-tier support across various locations and has previously held roles such as Linux Support Technician and Mac Technician II. Prior to this, Christopher worked at Fidelity TalentSource as an End User Support Technician, and at Cyxtera Technologies and Condé Nast in various IT operational and support roles, honing skills in network and system administration, troubleshooting, and customer service. Christopher's career began at RCN as a Helpdesk Professional, establishing a solid foundation in technical support and problem resolution. Educational background includes studies at Springfield Technical Community College and Central New Mexico Community College.