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Asad Ullah is an experienced Senior Application Support Analyst at AWWCOR, Inc. since June 2023. Previous roles include Customer Support Engineer at Trilogy, where Asad addressed complex customer issues beyond AI capabilities, and Infrastructure Support Engineer at Bentley Systems, focusing on IT-related problem resolution and equipment management. Additional experience encompasses positions as System Support Engineer at both JASB Group and the Sustainable Development Policy Institute, involving server installation, maintenance, and data backup management. Asad's career began with an internship at COMSATS Internet Services, focusing on RAID settings and server installations. Educational qualifications include a Master of Science in Information Security from Riphah International University and a Bachelor's degree in Computer Engineering from COMSATS Institute of Information and Technology.