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Alexander Smith is an experienced professional with a diverse background in capacity planning, customer service, and air traffic management. Currently serving as the Manager of Crew Capacity Planning at Edelweiss since August 2019, Alexander has previously held roles such as Hochschulpraktikant at Verkehrshaus der Schweiz and Customer Advisor at Helsana Versicherungen AG. Prior experiences include working as an Air Traffic Controller at skyguide and as Cabin Crew with Swiss International Air Lines, complemented by a foundational education in Systemtechnik from 4net AG. Alexander obtained a Bachelor of Applied Science in Business Administration with a focus on Tourism and Mobility from Lucerne University of Applied Sciences and Arts.