Mercedes Cruz serves as the Chief Operations & Creative Officer at Insuring Impact, Inc., where the focus is on fostering a movement to extend impact beyond traditional insurance methods. As Creative Director at Immerse Inc., a digital marketing agency, Mercedes leads a team that provides a comprehensive range of services aimed at enhancing the online presence of businesses. Previous experience includes roles such as Police Explorer Adult Advisor with the Milpitas Police Department, Training Coordinator at Tesla, and Lead Activities Coordinator for Learning for Life, all of which highlight a diverse skill set in operations, training, and community engagement. Mercedes holds a Bachelor of Science in Criminal Justice/Law Enforcement Administration from California State University - East Bay.
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